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Join date: Sep 13, 2022

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The SLA and the OLA are, in my opinion, two types of commitments that pertain to the organization. In my opinion, a major difference exists between the two types regarding their commitments to the organization. It is important to note that a SLA emphasizes the organization's commitment to its clients, while an OLA emphasizes the organization's commitment to its internal groups.


sla vs ola

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